Our products are carefully selected and tested, but even then it happens that something goes defect.
In case of a defect product which has a valid service contract from Chip ICT, please use the Online Support Form or contact our support desk via support@chipict.com

Provide us with the following details, in order for us to give fast and efficient support:

  • Personal information: Name – Company -Phone – Email
  • Product details: Model – Serial number – Invoice number
  • Detailed error description / system error codes
  • Location of the system, and information which is needed for technicians to go onsite (pre-registration is needed at some datacenters)

Chip ICT General Service Terms and Conditions

Chip ICT General Conditions of Sales